Frequently Asked Questions

Which applications does Patchman detect and fix?

What does the error "Registration key required but not present!" mean?

How do I report an incorrect detection / false positive?

I'm changing my server's IP address. How do I make sure Patchman knows this?

Can you notify me every time a new vulnerability patch is released?

Does the Patchman Portal have an API I can leverage for deeper integration?

What is Patchman CLEAN, and how do I enable & configure it?

What IP addresses does the Patchman agent connect to?

What are the minimal requirements for running Patchman?

Why is a NAT environment not supported?

Why is vulnerability X not fixed by Patchman?

Why is plugin X not patched by Patchman?

How do I interpret the statistics shown on the Portal Dashboard?

How do I enable / manage access to the Patchman portal for my hosting customers?

Why was my card declined with the reason "the transaction requires authentication"?

Real-time scanning, what is it and how do I configure it?

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.