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Detection states and actions

In the Patchman Portal, every detection has their own state. The following states are defined:

UNRESOLVED

The detection is new or no action has been taken yet. 

RESOLVED

The detection has been resolved.

BLOCKED

No automatically scheduled actions will be executed for this detection. (Manual actions will still be executed.)

REVERTED

The detection was resolved, but the fix has been reverted putting the file back in its original state.

RETRACTED

The detection has been resolved, because the file was changed (outside of Patchman) or has been removed. Most likely the end user has updated his CMS to a newer version.

Exclusive to Patchman CLEAN

PENDING CHANGE

Detection of malicious code occurred and clean scheduled, but pending review by Patchman.

REQUIRES ATTENTION

Detection of malicious code occurred and clean scheduled, but unable to clean automatically. Review by website owner required.

The following actions are available for detections:

Patch

Resolve the vulnerability by patching the file.

Quarantine

Resolve the malware detection by moving it to quarantine.

Delete

Resolve the malware detection by removing the file.

This action is permanent and cannot be reverted.

Undo patch

Revert the vulnerability fix by restoring the original file.

Undo quarantine

Revert the malware by fix restoring the original file.

Block

Block all automatically scheduled tasks of the detection.

Unblock

Resume all automatically schedule tasks of the detection.

Exclusive to Patchman CLEAN

Clean

Remove detected malicious code from the file, leaving the file in place.

Undo clean

Revert the removal of detected malicious code from the file.

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